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Blogs
Help, the expert is on vacation!
During every holiday period, it is a challenge to ensure all activities and processes run as smoothly as possible. A significant number of colleagues are often absent, including the experts who serve as a resource for the rest of the team throughout the year.
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Blogs
Significant reduction in support requests
Among our clients, we observe the following 3 key results after experiential knowledge is captured and made available using ELICIT Online.
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Blogs
Packaging machines: how to resolve malfunctions quickly and effectively?
The packaging line is the final crucial step in the production process. Here, value is added by carefully packaging products. When this line runs smoothly, everything appears to proceed flawlessly.
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Blogs
Common issues for machine builders
In practice, during the final phase of construction and commissioning of an installation, factory, or system, Commissioning and Start-up teams often encounter various circumstances for which they must find a solution.
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Blogs
Securing expert experiential knowledge
We observe three key results among our clients after experiential knowledge has been recorded and made available: 1. Fewer support requests 2. New employees trained and deployable faster. 3. Better performance and reduction of failure costs
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Blogs
Reducing the workload of process technologists
Production disruptions often lead to a phone call to the process technologist or team leader. And not just during the day, but also outside office hours and on weekends.
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Blogs
6 tips for writing effective instructions
What constitutes effective instructions? Those that are actually used... That sounds simple, but it can be quite challenging. Often, we attempt to transfer too much knowledge, making it unnecessarily complex. Here is how to do it: we provide six tips for quickly writing instructions that are immediately applicable, for example, to resolve an installation malfunction, a product quality deviation, or a problem with the control software.
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Blogs
The Silver Tsunami: Opportunity or Threat?
As the Dutch population ages, with nearly 20% now over the age of 65, we are faced with both a challenge and an opportunity: retaining crucial knowledge within departments and teams. The increasing 'demographic aging' emphasizes the need to cherish and transfer the wealth of experience and expertise possessed by our senior colleagues.
Read more : The Silver Tsunami: Opportunity or Threat?
Blogs
Three key tasks for an operator
Every operator has them, the three key tasks below: Process monitoring Action in case of deviations Knowing the most important cause-effect relationships of the production process We will explain these further below.
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Blogs
The Importance of Performance Support for Manufacturing Companies
Performance support is a method of supporting employees to work faster and more efficiently. It consists of software with a clear and easily accessible structure for the right information. Performance support can assist with knowledge transfer to ensure a smoother learning process. This is particularly useful regarding specific knowledge for operating systems (machines or installations) that can be complex and difficult to explain.
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Blogs
Extract knowledge from experts’ minds
Extract knowledge from experts’ minds ELICIT Online is the premier solution for capturing and transferring experiential knowledge. Every organization has experts who have built up a wealth of experience in managing production processes. With our software, we enable organizations to capture this valuable experiential knowledge independently, structured, and very rapidly. Expertise from different departments regarding […]
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Blogs
The 6 greatest challenges in capturing expert knowledge
Capturing expert knowledge is of crucial importance for companies to be successful and to remain successful. In this article, we will discuss the 6 greatest challenges companies face when capturing expert knowledge.
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