From operator to expert in four steps

Modern production systems are becoming increasingly automated. This means that an operator has less influence on the production process once it is running smoothly. However, if something goes wrong, the operator must be able to intervene quickly.

It is therefore essential that knowledge about the production process is transferred effectively. This is important not only when an operator starts working on a production line, but also periodically thereafter, as production systems continue to evolve. Consequently, knowledge can quickly become outdated. Furthermore, you want every operator to be at the same level of knowledge so that you are not dependent on just one or two employees. To ensure all operators perform at the highest level, knowledge must be transferred: from the best operators to the rest of the teams. Best practices must become the standard.

Controlled and effective knowledge transfer to your operators

To provide more insight into how you can effectively transfer knowledge, we have written a white paper: “From operator to expert in just 4 steps”. In this document, we explain how the method we developed at ELICIT can help you elevate the knowledge level of every operator within your organization:

Step 1: Defining the benchmark. What is the highest level of knowledge at which every operator should perform?

Step 2: Developing the substantive knowledge transfer. What knowledge must every operator have readily available?

Step 3: Baseline measurement. What is the current level of knowledge?

Step 4: Substantive knowledge transfer and measuring progress.

Effective knowledge transfer can sometimes be a challenge for organizations. Establishing structure often proves to be the greatest hurdle. Our methodology helps organizations create that structure, allowing you to elevate your operators’ knowledge in a controlled and effective manner.

Would you like to know how this can help your people? Download the white paper here, or feel free to contact us.