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Blogs
Intuitive expertise Every organization has them. Experts who: ‘Just wait a moment; if I give it two firm taps right there, in that exact spot, the machine will start running again.’ 2 taps I watched in disbelief as the experienced operator, completely at ease, gave two firm taps to a pipe that was part of […]
Read more : Intuitive expertise
Blogs
How many questions should you ask? How many questions? It appears that an average of 110 questions are required to describe an operator workstation in a knowledge file. From experience, we also know that an average of 20 parameters and 72 instructions are needed to describe the core, including process monitoring and control (see figure […]
Read more : How many questions should you ask?
Blogs
Imagine being dependent on a single expert who knows exactly how to manage the wastewater treatment plant (WWTP). This expert can sometimes detect the necessary action just by the smell, determining the required balance between bacteria, enzymes, and other components.
Read more : Wastewater treatment
Blogs
Training operators often requires significant time because they must understand and operate complex systems and equipment. This involves not only technical knowledge but also practical skills and safety protocols. Furthermore, the training process requires repetition and hands-on experience to build the necessary competencies and confidence.
Read more : Training operators often requires significant time
Blogs
Manufacturing companies are constantly looking for ways to increase efficiency and productivity. Yet, outdated training methods are often still adhered to.
Read more : Faster and more effective training
Blogs
During every holiday period, it is a challenge to ensure all activities and processes run as smoothly as possible. A significant number of colleagues are often absent, including the experts who serve as a resource for the rest of the team throughout the year.
Read more : Help, the expert is on vacation!
Blogs
Among our clients, we observe the following 3 key results after experiential knowledge is captured and made available using ELICIT Online.
Read more : Significant reduction in support requests
Blogs
The packaging line is the final crucial step in the production process. Here, value is added by carefully packaging products. When this line runs smoothly, everything appears to proceed flawlessly.
Read more : Packaging machines: how to resolve malfunctions quickly and effectively?
Blogs
In practice, during the final phase of construction and commissioning of an installation, factory, or system, Commissioning and Start-up teams often encounter various circumstances for which they must find a solution.
Read more : Common issues for machine builders
Blogs
We observe three key results among our clients after experiential knowledge has been recorded and made available: 1. Fewer support requests 2. New employees trained and deployable faster. 3. Better performance and reduction of failure costs
Read more : Securing expert experiential knowledge
Blogs
Production disruptions often lead to a phone call to the process technologist or team leader. And not just during the day, but also outside office hours and on weekends.
Read more : Reducing the workload of process technologists
Blogs
What constitutes effective instructions? Those that are actually used... That sounds simple, but it can be quite challenging. Often, we attempt to transfer too much knowledge, making it unnecessarily complex. Here is how to do it: we provide six tips for quickly writing instructions that are immediately applicable, for example, to resolve an installation malfunction, a product quality deviation, or a problem with the control software.
Read more : 6 tips for writing effective instructions