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Zwarte Cross, boxing ring, or coffee foaming: colleague Hilbert enjoys variety
Zwarte Cross, boxing ring, or coffee foaming: colleague Hilbert enjoys variety One weekend he steals the show with his own Zwarte Cross vehicle, the next he is in the kickboxing ring. In between, colleague Hilbert helps as a knowledge analyst to provide experts with insight into their own factory processes. He introduces himself: “I find […]
Read more : Zwarte Cross, boxing ring, or coffee foaming: colleague Hilbert enjoys variety
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Capturing 30 years of experiential knowledge in just 4 interviews
Capturing 30 years of experiential knowledge in just 4 interviews The use of the ELICIT method enables us to follow a predictable knowledge retention process with a predictable end result: on average, 110 questions are required to capture the essence of 20 to 30 years of experiential knowledge. That ‘essence’ consists of an average of […]
Read more : Capturing 30 years of experiential knowledge in just 4 interviews
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From operator to expert in four steps
From operator to expert in four steps Modern production systems are becoming increasingly automated. This means that an operator has less influence on the production process once it is running smoothly. However, if something goes wrong, the operator must be able to intervene quickly. It is therefore essential that knowledge about the production process is […]
Read more : From operator to expert in four steps
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After capturing the experiential knowledge of more than 200 experts, this is what I discovered
After capturing the experiential knowledge of more than 200 experts, this is what I discovered Over the past decade, I have systematically analyzed and captured the tacit know-how of more than 200 experts in their fields, ranging from the design of wafer steppers and hospitals and the machining of precision parts to the operation and […]
Read more : After capturing the experiential knowledge of more than 200 experts, this is what I discovered