Every process, every machine, and every role requires different knowledge
That is why we create knowledge models that suit your role or process.
Directly applicable on the shop floor
We interview experts and capture their knowledge in an interactive knowledge model that can be used directly on the shop floor. It is available 24/7 and in more than thirty languages. We do this for various departments:
Production and packaging
Technology and R&D
Engineering and Technical Services
The most frequently applied models
Whether you are an operator, mechanic, process technologist, or R&D specialist, you receive a model that supports you at an expert level in your daily activities. The most frequently applied models are described below.
Process control
Your best operator resolves a malfunction before a new colleague even sees it coming. They recognize deviations in the process and know exactly when and how to intervene.
With our process control model, we make the knowledge of your best operator available to the entire shop floor. A standard for process control and troubleshooting, for every team and every shift.
An experienced process technologist has extensive knowledge of your complex installation. The technologist receives many requests for help and is often more occupied with putting out fires instead of making improvements.
With our system knowledge model, we make the knowledge of your best technologist available to the entire team. This allows every colleague to analyze complex processes faster and resolve deviations.
Every factory and builder of complex machines or installations has them: the mechanic or engineer who knows exactly what is happening in the event of a malfunction, deviation, or inexplicable behavior.
With our technical support model, we make the knowledge of your best mechanic or engineeravailable to the entire team. Every mechanic or engineer, in production or at a customer’s location, can use this to identify and resolve problems faster.