Knowledge capture and transfer

Modern packaging lines: these are the challenges for the process industry

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Modern packaging lines present a recurring challenge to the process industry. Of course, everything is fine as long as the line runs like it should. Problems only arise when the line malfunctions, even if only for a moment, because how can you quickly resolve the issue?

 

Important final step

This final step of value increase in production environments - the packaging process - is characterised by an increasingly complex environment with a high degree of automation. This is the stage at which important quality requirements have to be met. If something goes wrong with the product or the packaging, all the value invested during the preceding processes is lost. Furthermore, it is often impossible to make up for downtime of a packaging line. Added to that is the fact that these operators are often required to manage multiple automated systems and quickly take the right measures when necessary. If you know how high the rate of innovation is - with myriad developments in the fields of vision systems, QR codes and printing techniques - it will immediately become clear where the challenge lies. No matter how state-of-the-art the equipment is, the packaging materials themselves are susceptible to temperature and moisture and when a beautifully printed piece of cardboard is pulled out of alignment by the conveyor chain, things will inevitably go wrong. What do you do when your vision system rejects a perfectly fine product or, considering the high rate of production, eighty products - per minute. That can get very costly very quickly...

 

Extract knowledge from heads

What can an operator concretely do about a malfunction that occurs at 3:15 AM on a Saturday? What options are available to them? What are the first things they should look for during their diagnosis in order to identify the cause of the issue? How can you make sure your second-line support has the required knowledge and expertise? With Elicit Online, you can quickly and easily record experts’ invaluable knowledge and make it available to the line in the form of performance support. Two clicks and ten seconds are all it takes to find the solution to your problem. This makes operators and their production environments less dependent and more self-reliant. It also helps you safeguard the quality during that all-important final stage of production: the packaging process.

We have also written a whitepaper about the process of recording experts’ practical knowledge, which you can download here. Of course, you can also give us a call if you want more information or advice.